GLOBETALK / SUPPORT

We’re listening.

A question about modes, your account, or availability? Keep your support messages here.

A home for your requests

Sign in to submit a request and check replies. Your username and recovery code are all you need: no email address is requested.

Common questions

Is a web account a subscription?

No. Creating an account is free and does not start a purchase or subscription.

Can I recover my password?

Yes, using your username and the recovery code shown when you created the account. Without that code or your password, we cannot verify that the account belongs to you.

Recover my account
Where do I manage an existing Apple subscription?

Open Apple subscription management